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FAQ

  • MaangalyaGuru offers speedy Matrimony service. We help our registered members meet their life partner fast and in a simple way. We have reengineered all the time delay and difficult processes generally involved using online Matrimony services, so that you can get only selected and best matching profiles. Maangalyaguru is India’s first speedy match-making Matrimony service.

  • Click the ‘Register NOW’ link in the Home page that leads to a form. All you need to do is to enter your profile information, upload your photo, upload your government issued ID proof and submit the form. Once you submit the form, you will receive an Emailwith an Email ID verification link on your registered Email ID. Once you verify your Email ID, your registration will be completed and your account will be created. The backend team will verify your registered details and your account will be activated within 2 working days.

  • Click the ‘Login’ link at the top-right corner that leads to Login form. Enter your Mobile No. and the Login Verification OTP, and click the ‘Sign In’ button.

  • If you’re unable to log on to your account, click the below link and submit the form. https://www.maangalyaguru.com/customer_support.php
    The Backend team will verify and send your login information to your registered Email ID.

  • The Login OTP will be sent as SMS to the mobile number and the Email ID registered with MaangalyaGuru.com.

  • We send the Login OTP to the registered mobile number and to the registered Email ID. If you do not receive the Login OTP SMS within 30-40 seconds, click ‘Resend OTP’. If you do not receive the Login OTP even then, please check your Email ID. If you do not receive the Login OTP in your Email as well, click the below link and submit the form. https://www.maangalyaguru.com/customer_support.php
    The Backend team will verify and address your query to your registered Email ID.

  • Log on to your account. Once you log on, by default you will be redirected to a ‘Resend Verification Email’ form. Here, click the ‘ReSend Verification Email’ button. You will receive the activation Email to the registered Email ID.

  • Log on to your account. Once you log on, by default you will be able to see a Resend Verification Email form. Here, you can click the “Do You Want to Change Your Email ID” link to change your email ID.

  • First, register your profile with MaangalyaGuru.com by using the link, Register NOW.As a welcome gesture, we offer free contacts, based on the offer executed at the time of registration, on successfully registering your profile with MaangalyaGuru.com and verifying your Email ID and Mobile No. Click here to Register NOW!

  • MaangalyaGuru.com collects registered users' Photo ID and Address Proof to activate user accounts. Such documents can be any of the following.

    • Voter ID
    • Pan Card
    • Driving License
    • Passport
    • Ration Card
  • 48 to 72 Working Hours / 2 to 3 Working Days

  • You can upload up to 4 profile photos of good quality.

    • Log on to your account.
    • On the ‘Profile’ menu, click ‘My Profile’ that leads to the My Profile page. Here you can find the Edit icon next to each section.
    • Using the ‘Edit’ icon next to the respective section, you can change your photograph.

    Once you update your My Profile details, it will be verified by the backend team and approved within 24 hrs.

  • MaangalyaGuru validates a registered user by using the uploaded ID and Address proof documents, such as:

    • Voter ID
    • Pan Card
    • Driving License
    • Passport
    • Ration Card

    Note that we do not display/share your documents with any other user or third party. They are only used for verifying the profile ID and address. We advise and suggest every user to cross-verify the selected or contacted profiles from their end and plan further for a Happy Marriage with the best life partner.

  • MaangalyaGuru provides an option to upload a video KYC while you register your profile. To upload the same, you can follow the instructions given in the respective page.

  • MaangalyaGuru will not list all the available profiles by default for a user to view. We carefully check the partner preferences and daily send matching profiles via Email and also display the matching profiles on your Dashboard page.

  • We daily send 2 to 5 matching profiles based on the requirement and availability. You are expected to contact a matching profile of your interest within 24 hours of receiving the details from MaangalyaGuru. After 24 hours, the link to view the particular profile(s) will be deactivated. So, we request you to check the matching profiles daily and contact them sooner.

  • Log on to your account. On the ‘Profile’ menu, click ‘My Orders’. You can see the list of profiles contacted by you.

  • Log on to your account. On the ‘Profile’ menu, click ‘Interested Pro’. You can see the list of profiles interested in your profile and/or contacted you.

  • MaangalyaGuru.com includes a unique feature of providing trust codes for the utmost safety of the users. When a user buys your profile, you and the respective user will receive a unique trust code by using which you can assure the genuineness of the person contacting you.

  • While checking daily matching profiles, if you are interested in the profile, but are not ready to get the contact information of the profile on the particular day, you can move the profile to your Wish List by clicking the LIKE icon at the top-right of the profile details. Such profiles added to your Wish List will be available for the next 72 hrs for you to get the contact details.

  • You can add up to 10 profiles to your ‘My Wish List’ page.

  • For now, we allow a user to get 3 contacts / day.

  • Each profile contact you buy would cost 100 points. So, for each profile contact you buy, 100 points will be deducted from your account.

  • The back end team at MaangalyaGuru digitally verifies the basic information about the registered profiles, including the photographs and ID proof uploaded in the Website. When you contact a profile, you are expected to check the genuineness of the profile.You are also expected to check the horoscope matching in detail as at MaangalyaGuru we check only the basic matching.

  • Log on to your account. On the ‘Profile’ menu, click ‘Buy Points’. This displays the offer plans that you can buy in order to get additional points.

  • The payment processing is done by a third party. MaangalyaGuru.com does not seek or store your financial information like debit/credit card details, bank account number, online banking details or any such related data.

  • MaangalyaGuru digitally verifies basic information about every registered profile to ensure the genuineness of the profiles. Despite that if a profile or contact person misbehaves or uses the Website for any wrong doing, you can register your complaint. For the same:

    • Log on to your account.
    • On the ‘Profile’ menu, click 'Order Summary'. Now you can see the list of profiles you have contacted.
    • Now click the Complaint icon next to the profile against which you want to register the complaint and submit your complaint.

    We will verify your complaint details and take the necessary actions within 36 - 72 working hours.

  • The points you purchase will remain in your account until you get married.

  • A profile in your Wish List page will be available for up to 72 hrs from the date you added it. After 72 hours, the profile gets automatically deleted if you do not contact the profile by using the ‘Contact NOW’ button.

  • MaangalyaGuru offers an option to get more points by referring your friends. When you refer your friends to the Website and when at least five of your friends register with us, you will receive 500 points with which you can get contact details of 5 matching profiles.

  • MaangalyaGuru allows your parents or guardian to access your profile. To allow your parents or guardian to access your profile:

    • Log on to your account.
    • On the ‘Profile’ menu, click ‘Parent Login’.
    • Select your relationship with the respective person and enter their mobile number.
    • Activate the parent/guardian access by using the OTP that you will receive in the above said mobile number.
  • MaangalyaGuru allows your parents or guardian to access your profile. To allow your parents or guardian to access your profile:

    • Check matching profile
    • Buy new contact
    • Contact the profile
    • Add profiles to Wish List
  • You can expect a reply within 24 to 72 working hours depending on the number of queries in the queue.

  • MaangalyaGuru automatically generates basic horoscope based on your date of birth and location. It’s done by a 3rd party. We advise you to cross verify the horoscope matching on your end.

  • This helps in authenticating your information better and in activating the profile quickly.

  • MaangalyaGuru Matrimony Services helps you to find your life partner matching your preferences, within a short period of time. We send only verified, matching profiles to your registered account and Email ID, based on your preferences and horoscope match. This helps you save time in surfing through numerous profiles. For everyone who is looking forward to getting married fast to the right life partner, MaangalyaGuru is the right place.

  • MaangalyaGuru digitally verifies basic information about every registered profile to ensure the genuineness of the profiles. Despite that if a profile or contact person misbehaves or uses the Website for any wrong doing, you can register your complaint. For the same:

    • Log on to your account.
    • On the ‘Profile’ menu, click 'Interested Pro'. Now you can see the list of profiles that have bought your contact.
    • Now click the Complaint icon next to the profile against which you want to register the complaint and submit your complaint. We will verify your complaint details and deactivate the respective profile within 36 - 72 working hours so that the particular user cannot use the Website further.
  • If you do not receive any matching profile from MaangalyaGuru within 90 days from the date of registration and if no user of MaangalyaGuru contacts you showing interest in your profile, you can send a refund request email to the admin team (mgrefund@maangalyaguru.com) with your registered Email ID and Mobile Number. Once your request is validated and found to be a valid one as per the regulations of the Website, and then your recently paid amount will be refunded to your account, excluding the tax amount involved and the payment gateway service charges amount.

  • Log on to your account and click the Main Menu under the settings Menu link called DeActivate link. Once you deactivate an account, the respective profile information will not be displayed for the users; but the information will remain in the database so that you can activate the account later if required. Also, we would keep sending daily matching profiles to the registered Email ID for you to check. If you like a profile, you can log on to your account, activate the same and get the contact details.

    • Log on to your account.
    • On the ‘Settings’ menu, click ‘Delete Link’.
    • Fill in the prompted details and submit the form.

    Once you delete an account, the respective profile information will not be displayed for the users; but the information will remain in the database because someone may have contacted you.